Avido is a platform that lets regulated fintechs and banks deploy conversational AI with the confidence that every interaction meets regulatory standards and business requirements.
Why Financial Institutions
Choose Avido
We unite collaboration, workflow automation, and policy-aligned testing so every team can ensure compliant, high-performing chatbot experiences.
One system for all stakeholders
Everyone works in one unified platform with role-specific interfaces. No scattered feedback across tools—just a single source of truth about chatbot performance.
Key benefits
Smart issue management
Avido routes issues to the right person, groups similar problems, and tracks resolution. Stay on top of quality without alert fatigue or missing critical failures.
Key benefits
Validate against your specific standards
We evaluate responses against your specific compliance requirements, business rules, and risk policies—ensuring your chatbot meets regulatory and audit standards.
Key benefits
Get comprehensive quality assurance up and running with no massive tech lift required.
No technical resources needed
Using Avido's automated tools and your existing customer conversation data, you'll map out the use cases your chatbot needs to handle and establish baseline performance metrics.
What you accomplish
Result: You go from uncertainty to a concrete understanding of what your chatbot will face and how well it needs to perform.
Deploy Avido in your cloud or integrate using our SDK
Connect Avido to your development environment and run your first comprehensive evaluations. Immediately see which responses pass compliance checks and which need attention.
What you accomplish
Result: 30% of quality issues identified in the first evaluation cycle
Subject matter experts drive improvements—no developer bottleneck
Compliance and product teams can update knowledge base documents, refine policies, and test changes directly. Monitor live performance and catch drift before it impacts customers.
What you accomplish
Result: 70% reduction in chatbot errors, ready for scaled deployment
Accelerate your workflow
while simplifying compliance.
From Conversations to Tests in Minutes
Upload existing customer support chats or emails. Avido automatically generates test cases, identifies edge cases, and suggests evaluation criteria. What takes weeks manually takes hours with Avido.
Know What Changed and When
Every configuration change, document update, and parameter adjustment is automatically tracked with tamper-proof audit trails. When incidents occur, see exactly what changed and when.
One Queue for All Issues
Test failures, production alerts, customer complaints—consolidated in one place. Avido automatically summarizes issues, identifies patterns, and routes to the right team member.
Turn Docs into AI-Ready Knowledge
Your chatbot is only as good as its knowledge base. See which documents cause failures, test updates before deploying, and maintain version control—all without touching code.
Being a smaller team, it is essential for us to pick our battles wisely and use smarter tools whenever we can. The Avido platform highlights the areas that require attention, so we can focus our time and expertise where it has the most impact. This balance between automation and human oversight has greatly improved our capabilities.
At Kamina, trust and compliance are the foundation of everything we build. Partnering with Avido gives us the confidence that our chatbot delivers secure, reliable support while meeting the high standards of the financial industry. This allows us to focus on our mission of prevention—helping people avoid financial crises—knowing our technology is both safe and scalable.
Built with Bank-Grade Security
Avido is built to protect your data and meet the highest regulatory standards
Join the financial services firms deploying AI chatbots that customers trust and regulators approve.
Have a different question and can't find the answer you're looking for? Reach out to our support team and we'll get back to you as soon as we can.